Learnership Application Closing Date: 06 May 2026
Learnership Location: Johannesburg, Gauteng, South Africa (Hybrid)
This is a 12-month banking learnership aimed at helping young graduates develop practical skills in customer service, home loans, and financial services, while also earning a recognized qualification.
Overview of the Absa Learnership Programme
Absa is one of Africa’s top banks with over 100 years of experience and is offering a Junior Learner opportunity in the Home Loans Collections department.
Programme Details:
Position: Junior Learner
Job ID: R-15986409
Duration: 12 Months
Location: Johannesburg (Hybrid work model)
Stipend: Monthly stipend is provided
Qualification Outcome: NQF Level 5 Certificate in Banking
This program includes both classroom learning and hands-on work experience, giving learners real–world exposure to banking operations.
What You Will Learn
During the programme, learners will develop experience in:
Customer Service & Banking Operations
Helping customers with home loan–related questions
Supporting sales and service processes
Learning how to use call centre and client interaction systems
Professional Skills Development
Improving problem–solving and decision–making
Enhancing communication and customer interaction
Working effectively in a team
Practicing time management and organization
Technical & Workplace Exposure
Understanding banking systems and procedures
Learning about financial services operations
Gaining workplace experience in a corporate setting
Minimum Requirements
To be eligible, applicants must:
Be between 18 and 30 years old
Be a South African citizen or permanent resident
Have a Degree or NQF Level 7 qualification in Business, Commerce, or a related field
Be unemployed
Not currently studying or enrolled in another learnership
Be computer literate
Have strong English language skills
Skills and Competencies
Absa is looking for candidates who:
Focus on customer service and care
Communicate well both verbally and in writing
Are detail–oriented and organized
Can handle stress and work under pressure
Are self–driven and take initiative
Are team players with a positive attitude
Learnership Benefits
Successful applicants will receive:
A monthly stipend
A National Certificate in Banking (NQF Level 5)
Ongoing training and mentorship support
Valuable experience in the banking industry
This programme is perfect for those who want to start a long–term career in banking, finance, or customer service.
Recruitment Process
Applicants will go through:
Online assessments
Credit and background checks
Reference checks
Candidates must have:
No criminal record
A clean credit history
No false or misleading information
Required Documents
Applicants must provide:
A detailed CV with references
Certified copies of all qualifications
Certified copy of ID
Proof of residential address
How to Apply
Be sure to apply before the deadline and include all required documents.